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To schedule a calibration or repair call 877-856-0060, or email ronm@agstarservice.com
Shipping Address:
Ag Star Service
701 SW Ordnance Rd
Ankeny, IA 50023

Service Request Form

What is Ag Star Services about?

As of May 7th, 1999 Ag Star Services, Inc. entered into an agreement with DICKEY-john™ Corporation to become their independent Authorized Service Center in the United States and Canada.

Ag Star Services has been designated by DICKEY-john and USDA/GIPSA/FGIS as an authorized service and calibration vendor for instruments used in the official grading network.

DICKEY-john has provided Ag Star Services with in-depth service training, test equipment, software and test instructions to repair or calibrate the following products:

  • DICKEY-john, GAC2000 Grain Moisture Tester
  • DICKEY-john, GAC2100b Grain Moisture Tester
  • DICKEY-john, GAC2100a Grain Moisture Tester
  • DICEKY-john, GAC2100G Grain Moisture Tester
  • DICEKY-john, GAC2100 Grain Moisture Tester
  • DICKEY-john, GAC2100 Agri Grain Moisture Tester
  • DICKEY-john, GAC500XT Grain Moisture Tester
  • DICKEY-john, GAC500MT Grain Moisture Tester
  • Mini GAC & Mini GAC plus
  • DICKEY-john, GACIII, Instalab and Omega G NIR Instruments

Since its establishment Ag Star’s goal has been to provide the best technical service and support to customers using the DICKEY-john grain moisture tester equipment line.

 

Calibration and Preventative Maintenance

We feel the best investment you'll ever make in your grain operation is the yearly calibration of your grain moisture meter. The calibration process accounts for the normal drift and changes in your instrument. We calibrate your instrument to factory and GIPSA standards then run grain samples to confirm that your unit will provide the most accurate and fairest test possible.

Free Loaner Grain Moisture Meter

Ag Star will provide a free loaner upon request (subject to availability) while your unit is being calibrated. Customer pays any shipping costs associated with the loaner unit.

Service Request

We urge you to consider the yearly calibration of your grain moisture meter. It's an investment, not an expense. Please call us for current rates at 1-877-856-0060. To have your DICKEY-john grain moisture meter calibrated.

 

Loaners are available free of charge excluding any freight charges associated with the transfer of your unit to and from your facility.
For your convenience, we can coordinate United Parcel Service (UPS) to handle all aspects of delivering and returning your meter and/or our loaner equipment.

Service Request Form

If you have any questions, please contact us at 1-877-856-0060.